“You can’t improve what you don’t measure.”
A simple sentence, but so true. If you want to gain insight into applicants’ experiences, you need to ask them and record the answers. Not just assuming the gut feeling that you yourself may have.
More and more customers and prospects want to know if they can send a KTO (candidate satisfaction survey) from Ubeeo. Of course, you can include a link to your survey in an e-mail from Ubeeo and send it to your candidates when you reject or hire them.
But what if you want to ask candidates who withdraw from a process different questions than those who are rejected or hired? And why measure only the candidate’s experience? Is the hiring manager satisfied working with recruitment? So do you have to mail them after each procedure as well? That looks like a lot of administration and manual work. And that’s not even getting to processing the input you’re about to receive!
And then we met Starred….
With Starred, Ubeeo has found a partner who is a specialist in candidate experience analytics. Starred measures the candidate experience during the application process through surveys that are sent out. And that’s without any additional administration for the recruiter in Ubeeo. In fact, the link between Ubeeo and Starred ensures that the entire KTO process is automated as desired. The answers give you insight into what is perceived positively and negatively. And so that can be the start of improving your application process!
Starred also offers comprehensive dashboards and benchmarks. That’s how you see where you stand. Reports can also be scheduled and sent.
In any case, we are impressed by it and see real added value for our customers.
Want to know more?
Starred and Ubeeo held a webinar together that you can watch back. Want a demo > You can request one through Starred’s site. Of course, you can also let us know of your interest via a support ticket!
